Privacy Policy

Only the German version of this document is legally binding. This translation is provided for convenience only.

1. Data Controller

HoliCrew – Owner Christian Hofstadler
Hohe Str. 34/3, 4040 Linz, Austria
E-mail: holicrew@hofstadler-consulting.at
Phone: 0660/1598889

2. What Data We Collect

As part of using HoliCrew, the following personal data is processed:

  • Registration data (e-mail address, password)
  • Family profiles (family name, languages)
  • Children's data (name, year of birth, gender, interests, languages)
  • Travel data (hotel name, hotel address, travel period)
  • Chat messages between users
  • Technical data (IP address, browser type, access times)

3. Legal Bases

Your data is processed on the basis of the following legal grounds (Art. 6 GDPR):

  • Performance of a contract (Art. 6(1)(b) GDPR): Providing the platform's features
  • Legitimate interests (Art. 6(1)(f) GDPR): Security and improvement of the service
  • Consent (Art. 6(1)(a) GDPR): Where you have given us your consent

4. Hosting and Data Processing

Our platform is hosted on servers in the EU. We employ technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Data transmissions are encrypted via HTTPS/TLS.

5. Cookies

HoliCrew uses technically necessary cookies required for the operation of the platform (e.g., session cookies for authentication). In addition, with your express consent, we use cookies and similar technologies for analytics and marketing purposes (e.g., Google Ads, Meta Pixel). These are only loaded if you select "Accept all" in the cookie banner. You can withdraw your consent at any time here – the necessary functions of the app remain available.

6. Retention Period

Your data is stored only as long as necessary for the purposes for which it was collected or as long as statutory retention obligations require. Upon deletion of your account, your personal data will be deleted within 30 days, provided no statutory retention obligations apply.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access (Art. 15 GDPR): Right to obtain information about your stored data
  • Rectification (Art. 16 GDPR): Right to correct inaccurate data
  • Erasure (Art. 17 GDPR): Right to have your data deleted
  • Restriction (Art. 18 GDPR): Right to restriction of processing
  • Data portability (Art. 20 GDPR): Right to receive your data in a machine-readable format
  • Objection (Art. 21 GDPR): Right to object to processing

To exercise your rights, please contact: holicrew@hofstadler-consulting.at

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority:

Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna
Phone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at
Website: https://www.dsb.gv.at

9. Changes

We reserve the right to amend this privacy policy as needed to adapt it to changed legal requirements or changes to the service. The current version can always be found on this page.

Last updated: July 2026